Message to customers

Important message to customers

On 30 January 2024, Stephen White and John Fisk of PwC New Zealand (the “Administrators”) were appointed as joint and several Voluntary Administrators of New Zealand Vacuum Cleaner Company Limited (Administrators Appointed) (trading as Godfreys) (the “Company”).

During the Administration period, the Administrators intend to trade the Godfreys business while undertaking an immediate operational restructure and sale process.

As a consequence of the appointment, there may be some changes that affect customers, particularly with respect to returns and warranties.

For customers that purchased products prior to 30 January 2024, please refer to the FAQ guide found here:

For customers who purchased products after 30 January 2024, please refer to this notice to customers in addition to the FAQ guide.